Shipping Policy

Orders that are shipped to countries outside of Canada may be subject to import taxes, customs duties and fees levied by the destination country. By law, we must declare all items at the value of payment received and cannot alter this amount to decrease international custom fees. The recipient of an international shipment may be subject to such Import Fees and administrative fees which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges.

Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our control and beyond the original delivery estimates. We are located in Canada. All Canadian orders will be charged Canadian taxes depending on the ship to province either GST, QST or HST will apply.

If you refuse a shipment from Bijouterie Futuriste, you will be responsible for the original shipping charges, any customs or taxes, and the cost of returning the package to Bijouterie Futuriste. This amount will be deducted from your merchandise refund. In the event that the return fee exceeds the order total, the package will be abandoned and you will not be refunded. please note, given our low prices and super low profit margins, our Free Standard Shipping to USA and Canada Rate does not apply to remote areas, Extra charges and delivery fees will apply.

Please Note: Although we carry a lot of inventory in-stock for immediate processing and shipping, often times we have to fulfill and replenish from our suppliers; Due to the COVID-19 Pandemic, our watch suppliers have been delayed in processing and fulfilling all orders, please expect some delays in shipping your orders, processing times will vary for different products and manufacturers, but we do our best to ship immediately once product and fulfillment is received! We ask you to please be patient in these unprecedented times we are facing.

Update Sept 1, 2020 Currently orders are running between 2 Days to 10 Days for delivery, if you are in a rush to receive your order, please inquire that product is physically in stock for immediate shipping in our location before placing your order,

Thank you.

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